Help Center

ZeroBG.ai uses advanced AI technology (BiRefNet) to automatically detect and remove backgrounds from images. Simply upload your image, and our AI will process it in seconds, delivering a professional-quality result with a transparent background.

Yes. You need to sign in before removing image backgrounds. New accounts include 3 trial removals, and each successful removal creates an HD result.

We support all common image formats including PNG, JPG, JPEG, and WebP. The processed images are delivered in PNG format with transparent backgrounds.

Credits are used for successful background removals. New registered users get 3 trial credits. After that, each credit gives you one HD background removal result. Subscribed users receive monthly credits based on their plan: Pro (100 credits/month) or Business (500 credits/month).

Yes! Unused credits from your subscription roll over to the next month, so you never lose what you've paid for.

Absolutely! You can cancel your subscription at any time. You'll continue to have access to your credits until the end of your billing period.

We preserve the original resolution of your uploaded images. There's no compression or quality loss - you get HD quality results every time.

Processed images are provided in PNG format with transparent backgrounds. This is the best format for preserving transparency and quality.

Yes, the maximum file size for uploads is 25MB. This covers most high-resolution images while ensuring fast processing times.

We temporarily store images only for processing. All uploaded and processed images are automatically deleted within 24 hours to protect your privacy.

Yes! We use industry-standard encryption for all data transfers. We never share your images or personal information with third parties.

No. We never use your uploaded images to train our AI models. Your images are processed and then deleted - that's it.