Privacy Policy
Last updated: December 2024
At ZeroBG.ai, operated by ITERO LTD, we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our AI-powered background removal service. ITERO LTD is the data controller responsible for your personal data. By using our service, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect minimal information necessary to provide our service:
• Account Information: When you create an account, we collect your email address and name (if provided through Google OAuth).
• Usage Data: We track the number of images processed and credits used.
• Image Data: Images you upload are temporarily stored only for processing.
• Device Information: We use anonymous device identifiers to manage free trial usage.
How We Use Your Information
Your information is used solely to:
• Process your images and provide the background removal service
• Manage your account and credits
• Send transactional emails (account verification, subscription updates)
• Improve our service quality and AI models (we do NOT use your images for training)
Data Security
We take security seriously:
• All data transfers use TLS/SSL encryption
• Images are processed in isolated, secure environments
• We use industry-standard security practices
• Payment processing is handled securely by Stripe
Data Retention
We minimize data storage:
• Uploaded Images: Automatically deleted within 24 hours
• Processed Images: Automatically deleted within 24 hours
• Account Data: Retained while your account is active
• Usage Logs: Retained for 90 days for service improvement
Your Rights
You have full control over your data:
• Access: Request a copy of your data at any time
• Deletion: Request deletion of your account and all data
• Portability: Export your processing history
• Opt-out: Unsubscribe from marketing emails (transactional emails cannot be disabled)
Contact Us
For privacy-related inquiries:
Email: privacy@zerobg.ai
We aim to respond to all privacy requests within 30 days.
See also: Terms of Service • Refund Policy